Política de privacidad

This Privacy Policy explains how Robokapital collects and uses personal data, in accordance with the General Data Protection Regulation (GDPR).

1. Controller

The controller of your personal data is Robokapital, 29, Boulevard Prince Henri, L-1724 Luxembourg. You can contact us at info@robokapital.com.

2. Data we collect

• Identification and contact data, such as name, address, date of birth, e-mail and telephone number
• Verification documents, such as identity documents and proof of address
• Financial information, such as source of funds, employment and trading experience
• Account and transaction data
• Technical data, such as IP address, device and browser information, and cookie data
• Communications you send to us, including through our contact form

3. Purposes and legal bases

We process personal data to open and manage your account and perform our contract with you; to comply with legal obligations, including anti-money-laundering, tax and regulatory reporting; for our legitimate interests, such as security, fraud prevention and improving our services; and, where required, on the basis of your consent, for example for non-essential cookies.

4. Recipients

We may share personal data with service providers acting on our behalf, such as IT, payment and identity verification providers, with banks and payment institutions, and with competent authorities where required by law. Recipients are bound by appropriate confidentiality and data protection obligations.

5. International transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses.

6. Retention

We keep personal data for as long as necessary for the purposes described, and in any case for the period required by Applicable Rules, which for anti-money-laundering purposes is generally at least five years after the end of the relationship.

7. Your rights

You have the right to access, rectify and erase your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise your rights, write to info@robokapital.com. You also have the right to lodge a complaint with the competent data protection authority, in Luxembourg the Commission nationale pour la protection des données (CNPD).

8. Security

We apply technical and organisational measures to protect personal data, including encrypted connections (TLS) and access controls.